Policy register
đ¯ Purpose
Index of the policies and standards that the operational documents in this workspace implement. The register carries ownership and review status; the full policy texts remain in the corporate policy repository â this workspace links, it does not duplicate.
âšī¸ Register integrity
The policy register is the authoritative operational reference for linked policies, standards, and controlled templates used throughout this workspace.
đī¸ Register (operational extract)
Document | Type | Owner | Review cycle | Implemented in |
|---|---|---|---|---|
Customer Due Diligence Policy | Policy | Head of Compliance | Annual | KYC verification checklist (Customer Onboarding) |
Intermediary Appointment Policy | Policy | Head of Distribution | Annual | Manage intermediary onboarding (Sales Operations) |
Insurance Money Handling Policy | Policy | CFO | Annual | Premium reconciliation (Finance Operations) |
Delegated Authority Standard | Standard | Chief Underwriting Officer | Annual | Referral SOP (Underwriting Operations), delegation matrix |
Records Retention Standard | Standard | Head of Compliance | Biennial | Records sections of every SOP |
Document Control and Versioning Standard | Standard | Head of Performance and Improvement | Biennial | This workspace's authoring rules â see child standard |
Joiner-Mover-Leaver Access Standard | Standard | Head of IT | Annual | System profiles (Systems) |
TOBA Template (current) | Template | Channel Manager | Annual | Agreement work instruction (Channel Management) |
âī¸ Governance rule
An SOP or work instruction that contradicts a registered policy is wrong by definition â fix the SOP or formally change the policy; never leave the contradiction standing with a local workaround.
đĢ Policy conflict control
Operational procedures must never knowingly contradict approved policy or standards documentation. Resolve conflicts through formal governance review and controlled document updates.