Initiative register
🎯 Purpose
Register of chartered improvement initiatives: any initiative beyond just-do-it scope requires an entry here, an approved charter, and monthly reporting at the operational governance review.
⚠️ Governance rule
All initiatives registered in this log must have an approved charter, named accountable owner, and traceable KPI reference before progressing beyond the Measure stage.
📋 Active initiatives (sample state)
ID | Initiative | Problem headline | Baseline | Target | Stage | Owner |
|---|---|---|---|---|---|---|
INIT-2026-04 | Onboarding cycle-time reduction | Median cycle time 14 days vs 10 target | 14 wd median | ≤ 10 wd | Improve | Distribution Ops Manager |
INIT-2026-06 | First-pass completeness uplift | 71% of proposals returned incomplete at intake | 71% | ≥ 85% | Measure | Customer Ops Manager |
INIT-2026-07 | Unallocated premium ageing | R-value of >30-day unallocated items growing | index 100 | index ≤ 40 | Charter | Finance Ops Manager |
🧭 Initiative lifecycle model
Charter the initiative and assign accountable ownership.
Validate KPI definitions and baseline measures.
Conduct analysis and verify operational causes.
Implement approved countermeasures.
Update standard work and governance controls.
Verify sustained performance improvement before closure.
🧾 Register governance rules
- Baseline and target measures must reference approved KPI dictionary definitions. Where no measure exists, the KPI must be defined before charter approval.
- Any initiative with no stage movement for two consecutive governance reviews is automatically escalated on the operational review headline page.
- Closed initiatives remain in the register to preserve operational learning, audit traceability, and historical decision records.