---
title: Initiative register
slug: improvement-initiatives
icon: {"lucideIcon":"ListTodo"}
docTags: 
createdAt: 2026-08-17T11:16:14.230Z
---

## 🎯 Purpose

Register of chartered improvement initiatives: any initiative beyond just-do-it scope requires an entry here, an approved charter, and monthly reporting at the operational governance review.

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**⚠️ Governance rule**

All initiatives registered in this log must have an approved charter, named accountable owner, and traceable KPI reference before progressing beyond the Measure stage.
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## 📋 Active initiatives (sample state)

| ID           | Initiative                      | Problem headline                               | Baseline     | Target     | Stage   | Owner                    |
| ------------ | ------------------------------- | ---------------------------------------------- | ------------ | ---------- | ------- | ------------------------ |
| INIT-2026-04 | Onboarding cycle-time reduction | Median cycle time 14 days vs 10 target         | 14 wd median | ≤ 10 wd    | Improve | Distribution Ops Manager |
| INIT-2026-06 | First-pass completeness uplift  | 71% of proposals returned incomplete at intake | 71%          | ≥ 85%      | Measure | Customer Ops Manager     |
| INIT-2026-07 | Unallocated premium ageing      | R-value of >30-day unallocated items growing   | index 100    | index ≤ 40 | Charter | Finance Ops Manager      |

## 🧭 Initiative lifecycle model

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Charter the initiative and assign accountable ownership.
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Validate KPI definitions and baseline measures.
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Conduct analysis and verify operational causes.
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Implement approved countermeasures.
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Update standard work and governance controls.
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Verify sustained performance improvement before closure.
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### 📘 Register maintenance guidance

Retain closed initiatives for institutional learning and audit traceability. Stage movement should be reviewed during the monthly operational governance forum.
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## 🧾 Register governance rules

- Baseline and target measures must reference approved KPI dictionary definitions. Where no measure exists, the KPI must be defined before charter approval.
- Any initiative with no stage movement for two consecutive governance reviews is automatically escalated on the operational review headline page.
- Closed initiatives remain in the register to preserve operational learning, audit traceability, and historical decision records.